Guest: Kip Morris, The Better Business Bureau (BBB)
Tune in as we are joined by The Better Business Bureau. Learn what it means to be an accredited business through the BBB and what their standards are.
BBB Accredited Business must meet these 8 standards in order to be BBB Accredited:
1.) Build Trust– Establish and maintain a positive track record in the marketplace
2.) Advertise Honestly – Adhere to established standards of advertising and selling
3.) Tell the Truth – Honestly represent products and services, including clear and adequate disclosures of all material terms.
4.) Be Transparent –Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy
5.) Honor Promises –Abide by all written agreements and verbal representations.
6.) Be Responsive –Address marketplace disputes quickly, professionally, and in good faith.
7.) Safeguard Privacy –Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of consumers regarding the use of their information.
8.) Embody Integrity –Approach all business dealings, marketplace transactions and commitments with integrity.
Look for the seal: