Dave Fox Online Survey

We would appreciate your honest comments and suggestions regarding your remodeling experience with Dave Fox Remodeling.
A letter of reference is always welcome and appreciated.

Thank you, we value your opinions.

Please select from the following numbers to rate our Company's services:

5	4	3	2	1
Excellent		Average		Poor

Was your initial call returned and appointment made promptly?

5	4	3	2	1

Did your consultant effectively answer your questions and explain what to expect during your project?

5	4	3	2	1

Did you feel your consultant was knowledgeable about the products and designs?

5	4	3	2	1

Did your consultant keep in touch with you during the project?

5	4	3	2	1

How does the actual finished project compare with your expectations?

5	4	3	2	1

Do you feel you received good value for the investment?

5	4	3	2	1

Was your project started and completed on time according to the schedule?

5	4	3	2	1

Did our staff and subcontractors treat you courteously and answer questions to your satisfaction?

5	4	3	2	1

Was the work area kept safe and clean?

5	4	3	2	1

Please rate the quality of products used on your project.

5	4	3	2	1

If subcontractors were used on your project, how would you rate their overall performance?

5	4	3	2	1

Did your project manager keep you well informed on each phase of your project?

5	4	3	2	1

Why did you choose Dave Fox Remodeling for your remodeling project? 220 characters max

A company's greatest asset is its staff. Is there anyone on our staff that you were particularly pleased
with? Why? 220 characters max

Anyone you were particularly displeased with? Why? 295 characters max

May we use your name and comments on our reference list or in promotional material?

Yes No

Which of the following four phrases best desribes your remodeling experience?

I would use Dave Fox Remodeling for future projects, and highly recommend that my friends do the same.

I prefer your services, and - all things being equal I will probably buy from you.

I will consider you the next time I remodel, but I will give equal consideration to other firms as well.

I would not utilize your service or tell others that they should.

Do you know anyone interested in remodeling you could refer?

Name:

Are you planning on any additional projects during the next 2-5 years?

Yes No

(optional)

Any other comments or suggestions?
295 characters max